FAQ

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Returns and Refunds

We want you to love your new artwork! If you are not completely satisfied with your purchase, please let us know immediately.

Returns & Exchanges

  • You may return original artwork within 14 days of delivery for a refund or exchange.
  • The artwork must be returned in its original condition and packaging.
  • Return shipping costs are the buyer’s responsibility unless the artwork arrives damaged or defective.

Damaged or Defective Artwork

  • If your artwork arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
  • We will arrange for a return or replacement at no additional cost to you.

Return Process

  1. Contact Us – Email us with your order number and reason for return.
  2. Ship the Artwork – Securely repackage the artwork and ship it to the address provided.
  3. Receive Your Refund – Once we receive and inspect the returned item, we will issue a refund to your original payment method within 7 business days.

For any questions or concerns, please reach out to us.

Shipping Information

Originals are shipped from Canada and will come wrapped in brown paper and cardboard.

Prints are shipped from either Canada or US and come wrapped in cardboard.

Commission pieces

How the process goes:

-you determine the shape and size of painting you want for your space.

-next we move to subject matter, you can request a re-creation of a previous work of mine, you can provide reference photographs of the floral subject, seascape or landscape you want, or for an abstract, we can discuss together what you are looking for based works I have already completed.

-pricing is based on size and complexity and agreed upon with you before any work is started

Once we agree to move forward, a 50% deposit is collected, and the painting will begin!

I will send you regular process photos, at which point you can request changes. Once the painting is finished, you will get final sign off and the balance owing will be due (tax and shipping fee if outside of Canada will be added).

Your painting will be on it’s way! Plan for 3 – 4 weeks in total from the time the painting is started.

Money back guarantee

We want you to feel completely confident in your purchase. That’s why we offer a 100% Money-Back Guarantee on all original artwork.

Environmental Considerations

As a West Coast artist I feel I have a responsibility to create sustainably and minimize our environmental impact. Here are some initiatives I implement to support a greener future:

Eco-Friendly Materials – I prioritize using sustainable, non-toxic, and recycled materials, from canvases and papers to paints and inks.

Waste Reduction – I minimize waste by repurposing materials, properly disposing of hazardous substances, and using digital tools when possible to reduce paper and resource consumption.

Sustainable Packaging – My artwork is shipped using biodegradable, recyclable, or reused packaging materials to limit plastic waste.

Environmental Paint Disposal – I use various recycling methods to dispose of the paints I use, saving it from going into the drains and oceans.

By integrating these sustainable practices, Iaim to create art that not only inspires but also protects the planet.